Get Lost Labs
Privacy Policy

Last Updated: June 12, 2026

1. Introduction Welcome to Get Lost Labs. Get Lost Labs, LLC ("us", "we", or "our") operates https://www.getlostlabs.io and provides AI automation consulting, digital asset production, AI video creation, and related services (collectively, the "Service").

This Privacy Policy explains how we collect, use, safeguard, and disclose information that results from your use of our Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Terms not defined here carry the same meanings as in our Terms and Conditions.

2. Definitions SERVICE means the website at https://www.getlostlabs.io and all consulting, automation, digital asset, and AI video services operated by Get Lost Labs, LLC.

PERSONAL DATA means data about a living individual who can be identified from those data, or from those data and other information in our possession or likely to come into our possession.

USAGE DATA is data collected automatically, either generated by your use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

COOKIES are small files stored on your device (computer or mobile device).

DATA CONTROLLER means a natural or legal person who determines the purposes for which and the manner in which any personal data are processed. For the purpose of this Privacy Policy, we are a Data Controller of your data. DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes data on behalf of the Data Controller. We may use various Service Providers to process your data more effectively.

THE USER is the individual using our Service, corresponding to the Data Subject who is the subject of Personal Data.

3. Information Collection and Use We collect several types of information for various purposes to provide and improve our Service to you.

4. Types of Data Collected Personal Data While using our Service or engaging with our consulting and production services, we may ask you to provide certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to: Email address First and last name Company or business name Phone number Business goals, project briefs, and materials shared during onboarding or engagement

Cookies and Usage Data We may use your Personal Data to contact you with service updates, project-related communications, or information about offerings that may be relevant to you. You may opt out of marketing communications at any time by following the unsubscribe link in any email.

Usage Data We may collect information that your browser sends whenever you visit our website ("Usage Data"). This may include your IP address, browser type and version, pages visited, time and date of visit, time spent on pages, unique device identifiers, and other diagnostic data. On mobile devices, this may also include your device type, mobile device unique ID, and mobile operating system.

Tracking & Cookie Data We use cookies and similar tracking technologies to track activity on our Service and retain certain information. Cookies are small data files sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or notify you when a cookie is being sent. Note that some portions of the Service may not function properly without cookies.

Types of cookies we use: Session Cookies: Used to operate the Service. Preference Cookies: Used to remember your settings and preferences. Security Cookies: Used for security and authentication purposes. Analytics Cookies: Used to understand how visitors interact with the Service.

5. Use of Data Get Lost Labs uses collected data for the following purposes: To provide, operate, and maintain our Service and client engagements To notify you about changes to our Service or active projects To provide client support and project communication To gather analytics and improve our Service and delivery quality To monitor usage and detect technical issues To fulfill contractual obligations and enforce our agreements To send account, billing, or subscription-related notices To send relevant updates about new services, offers, or resources — with your ability to opt out at any time For any other purpose disclosed at the time of collection or with your consent

6. Retention of Data We retain your Personal Data only for as long as necessary for the purposes outlined in this Privacy Policy, or as required to comply with legal obligations, resolve disputes, and enforce our agreements. Usage Data is generally retained for shorter periods unless required for security, service improvement, or legal compliance.

7. Transfer of Data Your information, including Personal Data, may be transferred to and maintained on computers located outside your state, province, or country where data protection laws may differ. If you are located outside the United States and choose to provide information to us, you acknowledge that we transfer data to the United States and process it there.

Get Lost Labs will take all reasonably necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will occur to an organization or country unless adequate security controls are in place.

8. Disclosure of Data We may disclose personal information that we collect or that you provide in the following circumstances: Law Enforcement: We may disclose Personal Data when required by law or in response to valid requests by public authorities.

Business Transactions: If Get Lost Labs is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred as part of that transaction.

Service Operations: We may share your information with contractors, service providers, and third-party tools used to support delivery of the Service — including AI platforms, automation infrastructure, and project management tools — solely to the extent necessary to deliver the Service.

Other Disclosures: We may also share data with subsidiaries or affiliates, to fulfill the purpose for which you provided it, or with your consent.

9. Security of Data The security of your data is important to us. We use commercially reasonable means to protect your Personal Data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Your Rights Under GDPR If you are a resident of the European Union (EU) or European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). To exercise these rights or request removal of your data, contact us at start@getlostlabs.io. These rights include: The right to access, update, or delete your Personal Data The right to rectification of inaccurate or incomplete information

The right to object to our processing of your Personal Data

The right to restriction of processing The right to data portability The right to withdraw consent at any time You also have the right to file a complaint with your local Data Protection Authority in the EEA.

11. Your Rights Under CalOPPA In accordance with the California Online Privacy Protection Act (CalOPPA), we agree to the following: Users can visit our site anonymously

Our Privacy Policy link includes the word "Privacy" and is accessible from the homepage

Users will be notified of any Privacy Policy changes on this page

Users can request changes to their personal information by emailing start@getlostlabs.io

Do Not Track: We honor Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place. You can enable or disable DNT in your browser's Preferences or Settings.

12. Your Rights Under CCPA If you are a California resident, you have the right to know what data we collect, request deletion of your data, and opt out of the sale of your data. We do not sell or rent your Personal Data to any third party for any purpose.

You may request: What categories and specific pieces of Personal Data we have collected about you

The categories of sources from which we collected your data

The business or commercial purpose for collecting your data

The categories of third parties with whom we share your data

Deletion of your Personal Data from our records You may submit requests by emailing: start@getlostlabs.io. We will respond to verified requests within the timeframes required by the CCPA. Exercising your rights will not result in any discriminatory treatment.

13. Service Providers We may employ third-party companies and individuals to facilitate our Service, deliver services on our behalf, or assist in analyzing how our Service is used. These parties include AI platforms, automation tools, analytics providers, and project infrastructure. Third-party Service Providers have access to your Personal Data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

14. Analytics We may use third-party analytics providers to monitor and understand how our Service is used. This may include tools such as Google Analytics, which tracks and reports website traffic. Google may use collected data to contextualize and personalize ads across its own advertising network. For more information, visit https://policies.google.com/privacy.

15. Remarketing We may use remarketing services to display relevant advertising to users who have previously visited our Service, including through platforms such as Google Ads and Meta (Facebook). These platforms use cookies to serve ads based on prior visits. You may opt out of interest-based advertising through the respective platform settings or through the Digital Advertising Alliance at http://www.aboutads.info/choices/.

16. Payments We use third-party payment processors to handle transactions for our services. We do not store or collect your payment card details directly. Payment information is provided directly to our payment processors, whose use of your data is governed by their own Privacy Policies. Our payment processors comply with PCI-DSS standards. Current payment processor: Stripe — Privacy Policy available at https://stripe.com/us/privacy

17. Links to Other Sites Our Service may contain links to third-party websites or platforms not operated by us. We strongly advise reviewing the Privacy Policy of any site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

18. Children's Privacy Our Services are not intended for use by individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with Personal Data, please contact us immediately at start@getlostlabs.io. If we become aware that we have collected such data without verified parental consent, we will take steps to remove it from our systems.

19. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date at the top. Where appropriate, we may also notify you by email or through a prominent notice on our website. We encourage you to review this Privacy Policy periodically.

20. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us:
By email: start@getlostlabs.io
Website: https://www.getlostlabs.io